General terms and conditions of business

General Terms and Conditions (GTC)

1. Scope

These general terms and conditions apply to all orders placed by consumers and entrepreneurs via our online shop (www.stein-goldsmith.com). A consumer is any natural person who concludes a legal transaction for purposes that cannot be attributed predominantly to their commercial or independent professional activity. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.

2. Contracting parties, conclusion of contract

The purchase contract is concluded with STEIN (Pia Stutzenstein).

The presentation of the products in the online shop does not constitute a legally binding offer, but a non-binding online catalog. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order. By clicking the order button you make a binding offer for the goods contained in the shopping cart. Confirmation of receipt of your order will be sent by email immediately after the order has been submitted. The purchase contract is only concluded when we confirm your order by a second email.

3. Prices and shipping costs

The prices quoted include VAT (where applicable). In addition to the prices quoted, we charge shipping costs. These are clearly displayed during the ordering process.

4. Payment

The following payment methods are available in our shop:

• credit card

• PayPal

• Klarna

• ShopPay

• ApplePay

• GooglePay

5th delivery

Delivery is worldwide. Delivery times are displayed during the ordering process. If there are any delays, we will inform you immediately.

6. Right of withdrawal

Consumers have a statutory right to cancel. You can find more information in the cancellation policy .

7. Retention of title

The goods remain our property until full payment has been made.

8. Warranty and Guarantees

The statutory liability for defects applies. Information on any additional guarantees that may apply and their exact conditions can be found on the product.

9. Liability

We are always liable without limitation for claims based on damages caused by us, our legal representatives or vicarious agents.

• in case of injury to life, body or health,

• in the event of intentional or grossly negligent breach of duty,

• insofar as the scope of application of the Product Liability Act is open.

In the event of a breach of essential contractual obligations, the fulfilment of which is essential for the proper execution of the contract and on whose compliance the contractual partner can regularly rely, liability for slight negligence is limited to the foreseeable damage that can typically be expected to occur. In all other respects, claims for damages are excluded.

10. Final provisions

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. For consumers, this choice of law only applies to the extent that the protection granted is not withdrawn by mandatory provisions of the law of the state in which the consumer has his or her habitual residence.

Should any provision of these General Terms and Conditions be invalid, the remainder of the contract shall remain valid.